129773993451875000_23As head of Apple products, each generation of the iPhone launch, will trigger a worldwide sales boom, and along with the huangniudang ready.
In China, the iPhone is highly heat-holding, even hard to find hot scenes. However, behind the popular iPhone sales, is the constant outbreak of all kinds of "quality"。
IPhone4 "death grip" iPhone4S "yellow screen" issues related to various types of quality iPhone has never stopped, not only for iPhone and Apple are facing embarrassment, so millions of consumers on the iPhone in droves "cannot afford to hurt". Mr Li of Beijing frequent quality problems in recent daysTo the reporter of the economic information daily
tera power leveling, last March through the sales channels to purchase the new iPhone4 China Unicom mobile phone.
But less than a year, Mobile Home of a problem with the key. Under normal operation, double-click the Home key can enter the iPhone4 multitasking management interface. But Mr LI told reporters that his handHome keys had become so insensitive, requiring considerable double-click, can occasionally enter multiple task management interface. Mr Lee then send to repair your phone, repair personnel informed the Home key to ageing, responsive drop, needs to be replaced. In this regard, Mr LEE said puzzled, thought as consumer electronics products, Home key for iPhone4Should not be so "effeminate:". Being in Dongguan also reflected to reporters of the economic information daily had a similar problem, he introduced himself in June 2011 by Apple's franchise buy iPhone4, but less than half a year, a problem with the Home button on the, ended up spending close to $ 600 replace Home button.Journalists subsequently on various iPhone cell phone forums and consumer complaint bodies found on the site, and like Mr Li and Mr Zhang, there have been similar situations besides those of consumers.
While multiple iPhone mobile phone service providers interviewed in Beijing found that not insensitive keys e h OM is iPhone4, one of the main reasons for the maintenance. In this regard,One engaged in electronic product manufacturing official told reporters of the economic information daily, generally speaking, consumer electronics press the design life of at least 1 million times, such as the mouse and keyboard products designed to last more. In accordance with the General conditions, iPhone phone Home key of frequency of use does not exceed 1000 times a day, that is aYear not more than 500
tera gold,000 times.
In just a year's time, there will be many consumers Home key of the mobile phone has a problem, it shows on the design or production processes, iPhone4 there is a quality problem. In addition to Home button, iPhone-related "quality" have been emerging. As early as in iPhone4Comes as consumers reflect how their cell phone signals within the Palm grip, signal attenuation occurs, or even disappear. Then this is known as the "death grip" issue of a full-blown, there's even a foreign seller not recommending consumers buy iPhone4 phones for this issue. This once caused the crisis of consumer trust in Apple, desperation, Apple spentTens of millions of dollars, give free bumpers for the consumer, to resolve the expectations about the quality of the iPhone challenge. With the introduction of iPhone4S, comes a new set of quality problems. First of all is the consumer to reflect some yellowing problem occurs on the screen of the phone, and play is called "Crystal screen urine"; after that, and consumers reflects iPhone4S of the receiver there is a quality problem, then, short battery standby time, frequent crashes, screen vulnerability issues have been exposed. This reporter called Apple customer service, located in China, to verify related issues. Staff said, reflected in consumer issues and not necessarily the quality problems, can be caused due to improper use, or bought a refurbishedMachine Apple has strict requirements for product quality, ensure the quality of products.
Staff also described, if normal channels to purchase Apple products, with proof of purchase, to the designated place for repair. IPhone complaints increased by journalists to refer to the quality data of various types of consumer activist Web sites such as zhongxiaoxie and found, for the quality of the iPhone castAction from the sharp increase in the second half of 2011.
Incomplete statistics show that by June 2011, all kinds of consumer protection agency received a quality less than 100 complaints about the iPhone; and as of mid-February 2012, related complaints has risen to more than 600 employees. Based on the known cases of complaints, and Home keys unresponsive, batteryShort machine time, speaker quality is not clear is the main consumer complaints, accounted for nearly 70% of complaint cases, while the brittle screen, often panic, is also a problem of frequent consumer complaints.
For all questioned the quality of iPhone, Apple has always maintained "low key", does not make too much explanation. Sales of an Apple licensed stores in BeijingManager Crysis to reporters of the economic information daily, repair the iPhone mobile phone, mostly because consumers caused by improper use.
But the claim has not been recognized by the consumers. Some consumers believe that iPhone is a consumer electronics product, not what complicated precision instruments, so there is no improper use. If the distributionA problem that consumers use, it can only show certain Apple design flaws, and doesn't match the habits of consumers. Consumers also pointed out that short battery standby time issue cannot be used to stall the improper operation. Consumers, and iPhone4S mobile phone short battery standby time, people cannot be accepted. According to some Apple handsForum survey, most consumers reflected the iPhone4 and iPhone4S batteries can only hold out for another day or so, while some consumers were reflecting the experience of charging more than once a day. However, one industry source told reporters the economic information daily, short battery standby time, mainly because of the iPhone is a Smartphone, is regularlyRow background work.
And when the user opens the application does not completely close, many programs have been in a working state, so comparison of power consumption. For iPhone4 and iPhone4S screen quality, many consumers have expressed dissatisfaction, believing that its screen is too "delicate", a slight collision would be broken. Test site releases video shows that IPhone4S release from meters, free fall, after two times will not power on, screen broken after four times and used the same test more than other phones on the market, will not screen is broken. This test said, despite falling from height test your phone lacks a certain degree of convincing, Apple claims that the iPhone4And iPhone4S screen uses very advanced technology, excellent resistance to pressure and impact, but in comparison, only the iPhone screen broken, at least its quality than other phones on the market to be of poor quality. In this regard, insiders pointed out that public information displays, iPhone4S manufacturing costs only about 1200Yuan, not "extra". According to suppliers, public information displays, iPhone4S iPhone mobile phone, such as the production of spare parts is not good quality.
So, iPhone quality problems occur, is reasonable. Apple's negative attitude to quality problems in the iPhone mobile phone,Apple's attitude is not positive. And that is the main reason of consumer grievance.
According to foreign media reports, "quality problems" Apple did not directly acknowledge iPhone design or manufacturing defects, nor any positive remedies to the consumer, not even explain why dysfunction is to consumers. United States third partyWarranty service provider SquareT Rade test data and surveys showed that more than one-fourth the iPhone will fail within two years, including damage to hardware and other faults; 20% of its users will choose not to buy the next generation iPhone product, unless the quality problems can be solved properly. In fact, many consumers sayAnd as a consumer electronics product, iPhone not perfect, there is a quality problem is normal, but Apple has never addressed this issue and adopting a negative approach to deal with consumers, especially the iPhone4 for sale occurs when "death grip", Apple only to some consumers a $ 15 worth of mobile phone cases, User has sent. In this regard, insiders analysis says that Apple is taking a passive response, mainly out of its own interests into account. To address the "death grip" issue as an example, Apple costs only US $ 45 million of protection for consumers; if a thorough overhaul of consumer mobile and hardware upgrade, take threeOf millions of dollars, and to recall the phones, costs are up to 900 million dollars. If Apple were to select two way, meaning that Apple admits there is a problem.
This Apple is number one in product design ability, of course, is not good news, not only affects the consumer purchases, will also affect investor confidence in the Apple. But there is still a consumer-GreekHope Apple confirms iPhone quality problems, for any product, after all, quality is when it is launched on the market must be the first obstacles, only good quality products can be recognized by the user. The industry believes, in the face of recent users blame due to quality problems and questioned in the media, Apple only understanding of related problems in a timely manner to the originalAnd rapid processing, can keep the world tens of thousands of "powder". Transferred from the economic information daily "Editor: Jiang Yan" share: related articles: more images more >> stock market world spoof banknotes 10 real scenery behind the world's most expensive painting inventory price the highest Chinese beauty secret how Korean currency is the first series of designChina Youth online copyright and Disclaimer: before accepting the services on this website, please be sure to carefully read the following terms and agree with this statement. 1. where the network marked "source: green line or in China Youth Daily" of all works, copyright belongs to the green line or in China Youth daily, without our authorization, shall not be reproduced excerpts, or otherwise use such a work.2. authorized use of the work of this network should be used within the scope of authorization, and by mutual agreement the annotated source works.
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